Return Policy

This page was last updated on November 18th, 2023.

Thank you for selecting Latch Luxe as your destination for nursing tops, breastfeeding clothes, and accessories. Your satisfaction is our priority, and we want to ensure your shopping experience is as smooth and enjoyable as possible.

This Returns Policy outlines the process for making returns for orders placed on our website and provides information about returns for orders placed on Amazon. Please note that our policies may change over time, so we recommend reviewing this page periodically.

Returns for Amazon Orders

For products purchased from Latch Luxe on Amazon, please follow Amazon's Return Policy for guidance on initiating a return. Amazon's return procedures, including any timeframes and prerequisites, will be applicable to your return request. To learn more, please visit the Amazon website and access their Returns Center, where you can find specific instructions related to your order.

Returns for Orders on Our Website

As we extend our offerings to include direct sales to consumers on our website, we will establish a dedicated returns process. Please refer back to this page for updated information on how to initiate returns for orders placed directly through our website. Our objective is to deliver a straightforward and convenient returns experience, and we will provide detailed instructions to facilitate the process.

General Return Guidelines

Whether you purchased through Amazon or our website, we aim to make the returns process convenient and customer-friendly. Here are some general guidelines for returns:

  1. Product Condition: To be eligible for a return, the product must be in its original condition, unused, and accompanied by all original packaging and accessories.
  2. Return Authorization: If required, please follow the instructions of the respective sales channel (Amazon or our website) to secure a Return Authorization before initiating a return.
  3. Return Shipping: Depending on the specific return process, you may be responsible for the cost of return shipping. Consult the provided instructions from the sales channel for clarity.
  4. Refunds and Processing: Refunds will be processed according to the policies of the sales channel through which the purchase was made. Please allow for appropriate processing time.
  5. Breastfeeding Clothes Expertise: Our nursing tops, breastfeeding clothes, and accessories are designed to meet the unique needs of nursing mothers. We are committed to providing you with high-quality items that enhance your comfort and confidence throughout your breastfeeding journey.

Contact Us

If you have inquiries or concerns regarding our Returns Policy or require assistance with a return, please feel free to reach out to our dedicated customer support team. We are here to provide you with exceptional service and support.

We appreciate your choice to shop with Latch Luxe, and we look forward to being a part of your breastfeeding experience with our quality products.

The Latch Luxe Team